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Overview

Hacktionbase delivers updates in real time. When a user sends a message, your team sees it instantly in the inbox — and when your team replies, the user sees it in the widget without refreshing the page.

No setup required

Real-time updates work out of the box. There’s nothing to configure or implement on your side — the SDK, widget, and dashboard all maintain live connections automatically.

What updates in real time

Reliability

  • Connections are automatically re-established if interrupted
  • Missed updates are synced when the connection resumes
  • Real-time updates are scoped to your workspace — no cross-workspace data leakage