> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hacktionbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Tenancy

> How Hacktionbase isolates data between workspaces.

## Overview

Hacktionbase is a multi-tenant platform. Each workspace operates in complete isolation — your data, configuration, and users are never shared with or accessible by other workspaces.

## Workspace identification

Each workspace is identified by a unique **slug**, used as a subdomain across the platform:

* Dashboard: `acme.app.hacktionbase.com`
* Widget: `acme.hacktionbase.com/w`
* API: authenticated via SDK key or API key, which identifies your workspace automatically

When you initialize the SDK, you provide your workspace slug:

```javascript theme={null}
Hacktionbase.init({
  sdkKey: 'sk_live_abc123',
  tenant: 'acme'  // Your workspace slug
});
```

## Data isolation

Every workspace has its own fully isolated data store. This means:

* **Complete separation** — users, conversations, events, and all other data belong exclusively to your workspace
* **No cross-workspace access** — there is no way for one workspace to query or view another workspace's data
* **Independent configuration** — widget settings, team members, segments, and campaigns are all workspace-specific

## Security

* All API requests are authenticated and scoped to a single workspace
* SDK keys and API keys are tied to your workspace and cannot access other workspaces
* Widget sessions are isolated per workspace and per end-user

## Plans

Each workspace has a plan that determines available features and quotas:

| Plan           | Description                            |
| -------------- | -------------------------------------- |
| **Free**       | Core features with standard quotas     |
| **Growth**     | Extended features and higher quotas    |
| **Enterprise** | Full feature access with custom limits |

Features like session replay, AI assistant, and campaign volume scale with your plan. You can upgrade at any time from the dashboard.